Grateful - Serendipity Home Fall Collection

Our candles are designed to fill a room without being overpowering. Most customers notice the fragrance within 15-20 minutes of lighting. Soy wax releases scent more gradually than paraffin, so it's a steady, natural fragrance - not an initial blast that fades.

We get it - scent is personal. If you're unsure, start with one of our bestsellers (they're bestsellers for a reason). And if something isn't right, reach out to us. We want you to love what you buy.

Our 8oz jars burn for 40-50 hours. Our 16oz jars burn for 80-85 hours. Our 32oz jars burn for 160-175 hours. That's significantly longer than most paraffin candles because soy wax burns slower and more evenly.

We deliver across Canada using trusted carriers like Canpar, UPS, and Loomis. Orders ship within 3-5 business days (excluding holidays), and we offer free shipping on orders over $125. 

Add any special delivery instructions at checkout for smooth delivery. If you're not home when your package arrives, your carrier will leave instructions for pickup.

Damaged in transit? Send us photos within 48 hours, and we'll issue a store credit or refund right away.

We want you to love your candles. If you're not completely happy, return unused items in their original packaging within 30 days for a full refund or store credit. You'll just need to cover the return shipping costs.

For damaged items, simply send us photos within 48 hours of delivery, and we'll sort out a refund or store credit. You can also return items to our retail stores within 30 days of purchase.

Yes. Our candles are 100% pure soy wax with cotton wicks and naturally derived fragrance oils - no paraffin, no lead, no phthalates. This means our candles burn cleanly without releasing the heavy toxins commonly found in paraffin-based candles, making them a safer choice for homes with pets. Cruelty-free, chemical-free, and no animal testing, ever. That said, just like humans, every animal is unique. Some pets may have sensitivities or allergies to certain scents, especially if they are more prone to respiratory issues.

We always recommend:

Burning candles in a well-ventilated area

Monitoring your pet’s behavior when introducing a new scent

Avoiding prolonged exposure in smaller, enclosed spaces

If you notice any signs of sensitivity, simply discontinue use of that particular scent.

Our candles are made with 100% pure soy wax, grown by North American farmers. We chose soy because it burns cleaner and longer than traditional paraffin wax. Supporting local agriculture is important to us - that's why we source our soy from farmers right here in North America.

For your first lighting, keep the wick at its original length. This helps create an ideal melt pool, which sets the pattern for how your candle will burn in the future. After the first burn, trimming to 1/4 inch will help your candle burn cleanly.

Your candle's scent comes from a careful blend of essential oils and naturally derived fragrance oils. We choose only clean ingredients - which means no phthalates, phosphates, or parabens. This creates beautiful aromas that won't irritate sensitive noses or fill your air with chemicals.

We use pure cotton wicks that are completely lead-free. They're self-trimming, which means less maintenance for you. Our wicks are carefully sized for each candle to provide the perfect flame and best possible burn.